Refund policy

Returns

For food safety reasons, we cannot accept returns or exchanges of food items. We accept exchanges of non-food items within 30 days of the purchase date. Items must be in original and unused condition. We go to great lengths to ensure your items arrive in perfect condition. When shipping to destinations in warm climates, we include an ice pack and insulated packaging for an additional $10 fee to preserve product freshness and prevent melting during transit. We are unable to provide a refund or replacement for a melted product if you choose a non-overnight shipping method for a destination where the temperature is above 70°F.